FAQs - Value Proposition of Xedge
1. What makes Xedge Resource a trusted partner in caregiver placement?
Xedge Resource is recognized with a 4.3-star rating in the Ministry of Manpower's Employment Agency (MOM EA) directory, showcasing our commitment to excellent customer satisfaction, transfer, and retention rates. Since our establishment in 2009, we’ve offered quality services, ensuring caregivers are carefully screened, selected, and continually trained to meet our standard of care.
2. How does Xedge Resource ensure quality in its caregiving services?
Our decade-long experience in recruiting and placing nursing professionals ensures we have the expertise to understand the standards of care. We meticulously screen caregivers based on language proficiency, knowledge, skills, and experience, and provide them with monthly training programs to enhance their capabilities further.
​3. What are Xedge Resource’s primary goals and commitments?
We aim to offer affordable, trained caregivers for Singapore households, ensuring the high-quality care experienced in institutions is maintained at home. We're dedicated to providing trained and/or experienced live-in caregivers who serve with warmth, commitment, and empathy.
4. What services can I expect when hiring a caregiver through Xedge Resource?
From assessing the level of care needed to source, interviewing, document preparation, and settling the caregiver into your home, Xedge Resource will assist you at every step. We also advise on government grant eligibility and applications and provide nursing consultations for our caregivers during their employment.
5. What have been the experiences of previous clients with Xedge and its caregivers?
Xedge prides itself on being a trusted partner with excellent MOM’s Customer Satisfaction Rate and retains meticulous screening and selection procedures for caregivers. We offer transparent pricing, have no hidden charges, and consistently deliver cost-effective solutions. Our clients have praised our professional and responsive team, highlighting our ability to provide timely, seamless, and compassionate solutions in caregiver placements. We pride ourselves on meeting our clients’ needs and offering highly trained and devoted caregivers who enrich the lives of the care recipients. You can read specific reviews and experiences from our previous clients on the Google Reviews section on our website.
